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Service Improvement and Development

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What the buyer wrote

Mystery Shopping service offering independent feedback and learning as to how business is perceived by customers.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Pro Insight£46kends (1 Aug 2025)

Details

What the buyer calls it
Service Improvement and Development
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
31 Jul 2019
Work ends
1 Aug 2025

Who the buyer named

Mr Jonathan Whitmarsh was the named contact on this notice.

jonathan.whitmarsh@nottinghamcity.gov.uk