What the buyer wrote
WYCA is looking for a Service Management Partner who can provide guidance on all areas of the ITIL framework and agree an implementation approach for each. As ITIL is so broad it may be the case that the selected supplier allocates different specialists for different parts of the framework. In addition to providing service management expertise, the Service Management Partner will provide PRINCE2 management, the Combined Authority will provide a Project Assistant to give support and internal co-ordination. The partner will be required to deliver a PID within three weeks of the project commencing which will require sign-off from the ICT Management Board which this project reports to. …
Details
- What the buyer calls it
- Service Management Partner
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 13 Sep 2020
- Work ends
- 13 Sep 2021
- Kind of work
- Technology and digital
Who the buyer named
Christopher Brooks was the named contact on this notice.