Service partner services, including service management, service desk and environment management
What the buyer wrote
The Ambulance Radio Programme ('ARP') on behalf of the Secretary of State for Health and Social Care (the 'Authority') is seeking to procure a supplier to fulfil the role of a service partner to support the Authority projects delivering the constituent programmes and that can scale to support future Authority initiatives and product offerings. The Authority is looking to partner with a provider who can demonstrate capabilities in "product management" - not simply providing "service desk" and "Service Management" functions - who can demonstrate an ability to integrate elements of discrete project deliverables as "service offerings" to Service Recipients. The scope will also involve environmen…
Details
- What the buyer calls it
- Service partner services, including service management, service desk and environment management
- How they are buying
- Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 4 Apr 2021
- Work ends
- 4 Apr 2026
Who the buyer named
Sue Cousins was the named contact on this notice.