What the buyer wrote
The University of Warwick has a requirement to purchase application support for the Cloud-based ServiceNow application. The successful supplier will be a Global, Preferred or Master Solutions ServiceNow partner and an authorised ServiceNow License reseller. The requirement includes: -The provision of a dedicated ServiceNow specialist on-site for 2 days per week -Remote Support / Managed Service in respect of systems monitoring and maintenance during core hours only (9am to 5:30pm UK time, excluding Public Holidays). -Ad hoc support for Annual upgrades and development work.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Fujitsu Ltdends
Details
- What the buyer calls it
- ServiceNow Application Support - AWARD
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 31 Mar 2016
- Work ends
- 31 Mar 2017
- Kind of work
- Software development, IT support and managed services
Who the buyer named
Quanda Randle was the named contact on this notice.