Short Term Housing Benefits and Council Tax Processing Services
What the buyer wrote
Wirral Council is seeking to procure external support to address its current backlog in Council Tax Processing as well as in Housing Benefits. It intends to appoint a suitably experienced provider of processing services in these areas who will complete a defined package of work on its behalf. The proposed contract will initially cover the following: a) The processing of Council Tax changes (Vacations & Occupations), Council Tax Support Changes and Single Person Discount activities. ? Requesting, and responding to information from customers ? Monitoring work items in pending status to ensure these are completed as soon as possible. ? Quality checking a minimum of 15% of work t…
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Awarded to
Details
- What the buyer calls it
- Short Term Housing Benefits and Council Tax Processing Services
- How they are buying
- The buyer did not say
- Type
- services
- Work starts
- 30 Dec 2015
- Work ends
- 29 Dec 2016
- Kind of work
- Research, evaluation and insight
Who the buyer named
Corporate Procurement was the named contact on this notice.