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The Crier

Shout Text Service

NHS Englandservices
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What the buyer wrote

Shout is a free (at the point of use) 24/7 text service for anybody suffering a crisis. The service is manned with trained crisis volunteers who converse with texters, while receiving real time monitoring and support from paid clinical Supervisors (24/7).

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Mental Health Innovations£288kends (31 May 2021)

Details

What the buyer calls it
Shout Text Service
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
7 Jun 2020
Work ends
31 May 2021

Who the buyer named

NHSE Commercial was the named contact on this notice.

england.commercialqueries@nhs.net