SLA for the Storage Area Network (SAN)
What the buyer wrote
Charnwood Borough Council accessed G-Cloud 10 framework - RM1557 for the supply of Storage Area Network (SAN). The agreement covers; Remote support and Diagnosis, onsite part replacement. Licence to use & software update, 24 x 7 remote support. 30min P1 remote support. 24 x 7 Hardware support with 4 hour response. 3rd line support is backed off to the manufacturer.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- SLA for the Storage Area Network (SAN)
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 9 Feb 2019
- Work ends
- 9 Feb 2022
- Kind of work
- Logistics, courier and distribution
Who the buyer named
Geoff Brown was the named contact on this notice.