What the buyer wrote
5.1 Suppliers are invited to quote for EMC Premium Software and Hardware Support for the hardware and software listed at Annex 1 – Products for Support. 5.2 The contract for this support will run for twelve (12) months, from 1st April 2016 to 31st March 2017. Suppliers are also asked to provide firm pricing for an optional twelve (12) month extension period following the expiry of this. 5.3 This is an “off-the-shelf” product and as such the following features are to be provided as standard in accordance with the coverage details provided by this package: 5.3.1 Global Technical Support 5.3.1.1 Telephone or web interface on a 24x7 basis to report an Equipment or Software problem and provid…
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Awarded to
Details
- What the buyer calls it
- SO16674 Provision of EMC Premium Support
- How they are buying
- The buyer did not say
- Type
- services
- Work starts
- 31 Mar 2016
- Work ends
- 31 Mar 2017
- Kind of work
- Technology and digital
Who the buyer named
The buyer published a contact address on this notice.