Software Support for SPD Freeze Dryers
What the buyer wrote
Essential software support for SPD freeze dryers from now until such time that all three freeze dryers have been wholly replaced or until software has been replaced / upgraded to be compatible with NIBSC network - this is estimated to take at least six years. PM Group set up the current system originally (wrote the software) and are familiar with NIBSC IT processes, however a formal service contract was not put in place. Support has not been guaranteed which is not acceptable for such critical items of equipment.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Software Support for SPD Freeze Dryers
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 22 Dec 2016
- Work ends
- 31 Dec 2022
- Kind of work
- Technology and digital
Who the buyer named
Procurement was the named contact on this notice.