Solution Architecture, Design & Delivery Consultancy Services
What the buyer wrote
Phase 1 - Discovery Deliverables • Service Design Blueprint for Customer Contact and Responsive Repairs - Contents to include: • To-be process maps (Level 2) plus customer journey maps • Highlight key business change and transformation decisions to enable future models • Review of project and solution delivery to date. • Recommendations for business and solution alignment. • Playback session (s) • Methodology and Framework approach showcased and modelled to internal teams Phase 2 Definition Phase • Service Design Blueprint for Customer Contact and Responsive Repairs - Contents to include: • To-be process maps (Level 3) • Highlight key business change and transformation decisions to enable …
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Details
- What the buyer calls it
- Solution Architecture, Design & Delivery Consultancy Services
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Where
- in the South West
- Kind of work
- Building maintenance and repairs, Management consultancy
Who the buyer named
The buyer published a contact address on this notice.