South Cambridgeshire District Council - Website Redesign
What the buyer wrote
South Cambridgeshire District Council (SCDC) and Cambridge City Council (CCC) want to redesign their websites’ navigation, functions and page templates to improve customer experience, achieve channel shift and create a fully transactional website, enabling customers to self-serve 24/7. South Cambridgeshire District Council and Cambridge City Council are needing to make significant savings and reduce the amount of admin work our back-office colleagues are dealing with, especially our Contact Centres. We want to improve the customer experience on our website so users can find what they need without contacting us. We need websites that are modern and able to keep up with the future technologica…
Details
- What the buyer calls it
- South Cambridgeshire District Council - Website Redesign
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Where
- in the East of England
- Kind of work
- Website design and development
Who the buyer named
Kathryn Hawkes was the named contact on this notice.