What the buyer wrote
The objective of this piece of work is to identify areas that can improve the level of service and be reflected in the Suppliers Quality Management System, such that it will reduce the level of Quality Management Points to below 25. This will improve the level of service that is provided to Highways England and its customers.
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Awarded to
Details
- What the buyer calls it
- South West Maintenance & Response Audits
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- services
- Work starts
- 2 Apr 2019
- Work ends
- 30 Jun 2019
- Kind of work
- Research, evaluation and insight
Who the buyer named
The buyer published a contact address on this notice.