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SPaTS Framework Lot 1 - Using mystery shopping to improve our customer service

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What the buyer wrote

Using mystery shopping to improve our customer service.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

WSP£62.4kends (17 Jul 2017)

Details

What the buyer calls it
SPaTS Framework Lot 1 - Using mystery shopping to improve our customer service
How they are buying
The buyer did not say
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
17 Jul 2016
Work ends
17 Jul 2017

Who the buyer named

The buyer published a contact address on this notice.

TransparencySGRM@highwaysengland.co.uk