Supply, Installation, Maintenance and Support of Smart Ticketing Machines v2 Reference number
What the buyer wrote
This tender is for the replacement of Ticket Vending Machines (TVMs) at LNER that sit within our station environment. We are looking to replace 87 (+ or - 20% as a range on this figure) incumbent devices with new multi-functional retail devices that will be known as Smart Ticketing Machines (STMs), to service our customers' needs today and in the future. We want to improve the customer experience, less clicks, less stress, happier customers and empowered colleagues. We are looking to utilise improvements in technology to ensure our new devices can add more value to stations going beyond just retailing tickets. We want to have digital screens capable of retailing tickets as well as offering m…
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Details
- What the buyer calls it
- Supply, Installation, Maintenance and Support of Smart Ticketing Machines v2 Reference number
- How they are buying
- Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
- Type
- goods
Who the buyer named
The buyer published a contact address on this notice.