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The Crier

Strategic Partner - Target Operating Model for Digitisation

Stoke-on-Trent City CouncilWest Midlandsservicesbelow threshold
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What the buyer wrote

This procurement will follow a two-stage process under a below-threshold open competition. Stage 1 will involve the use of a Procurement Specific Questionnaire (PSQ) to assess supplier suitability. Shortlisted suppliers will then be invited to submit a full tender response in Stage 2. Engagement of a strategic partner to co-develop and implement a comprehensive Target Operating Model (TOM) for business support and administrative functions across the organisation. The initiative will focus on streamlining internal operations, reducing manual processing, and modernising service delivery through ethical and effective use of automation. The partner would be engaged in 2 phases; to review and ide…

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Details

What the buyer calls it
Strategic Partner - Target Operating Model for Digitisation
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Where
in the West Midlands

Who the buyer named

Gill Taylor was the named contact on this notice. Questions closed on 23 Oct 2025, 12:00 BST.

gill.taylor@stoke.gov.uk