What the buyer wrote
The University of Bristol has introduced a new Student Wellbeing Single Access Service (SAS) from September 2019. When fully rolled out this service will offer a 7 x 24 service to respond to student wellbeing issues. The service will include a telephone response service which will offer a human answer at all times and will also support social media channels The University utilises Skype for Business for user communications and also has a Unify Openscape IP telephony solution which is used for location-based telephony and business continuity purposes. The University has a limited call queuing capability delivered by a C3 system but does not have a fully featured contact centre capabil…
Details
- What the buyer calls it
- Student Welfare Single Access Service
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 6 Oct 2020
- Work ends
- 27 Sep 2023
Who the buyer named
The buyer published a contact address on this notice.