Supply and Installation of an application Platform as a Service solution with ITSM applications

The IT vision is to provide intuitive and modern platforms, infrastructure and applications that simplify business process. In supporting this the strategy has three key goals that relate to application Platform as a Service and ITSM tools: •Develop a strong customer ethos and service model. •Develop a consistent user experience providing a solid foundation for new innovative IT Services. •Remove duplication of service and technologies and standardise where appropriate. While the service desk is at the forefront of the customer and service interaction, this is not just about them; all other IT teams must follow a best practice set of process and procedures underpi…

Read all of it on Contracts Finder →