Supply and Installation of an application Platform as a Service solution with ITSM applications
What the buyer wrote
The IT vision is to provide intuitive and modern platforms, infrastructure and applications that simplify business process. In supporting this the strategy has three key goals that relate to application Platform as a Service and ITSM tools: •Develop a strong customer ethos and service model. •Develop a consistent user experience providing a solid foundation for new innovative IT Services. •Remove duplication of service and technologies and standardise where appropriate. While the service desk is at the forefront of the customer and service interaction, this is not just about them; all other IT teams must follow a best practice set of process and procedures underpi…
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Awarded to
Details
- What the buyer calls it
- Supply and Installation of an application Platform as a Service solution with ITSM applications
- How they are buying
- Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 16 Sep 2019
- Work ends
- 18 Jul 2024
Who the buyer named
Richard Trimble was the named contact on this notice.