What the buyer wrote
The Big Lottery Fund is seeking to replace on premise ITSM Toolset with a SaaS solution. The Current toolset is used as a shared service by a number of internal departments. We are looking to procure a SaaS solution in order to minimise upgrade costs / impacts, increase ease of use and reporting efficiencies and reduce internal administration.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Supply of ITSM SaaS Solution
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 7 May 2017
- Work ends
- 30 Jun 2020
- Kind of work
- Technology and digital
Who the buyer named
Procurement Team was the named contact on this notice.