What the buyer wrote
Midland Heart is tendering for the provision of Out of Hours Telephony Services. The role of the supplier for this contract is to provide emergency repairs, anti-social behaviour services for all periods when Midland Heart’s Customer Service Centre is not open. Repairs services will involve establishing the nature of the repair and, if the repair is an emergency, arranging for one of Midland Heart’s designated repairs contractors to attend. Anti-social behaviour services will involve establishing the nature of the problem, signposting the customer to the relevant authority. The services will be provided to all of Midland Heart’s General Needs and Care & Support customers and members of the p…
Details
- What the buyer calls it
- Supply of Out of Hours Telephony Services
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 31 Mar 2016
- Work ends
- 31 Mar 2018
Who the buyer named
Rachael James was the named contact on this notice.