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Support Hosting, Maintenance including developer days for CCIL

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What the buyer wrote

Provision of support, hosting, maintenance, and developer days for the Control Centre Incident Log (CCIL) service. The contract covers secure hosting, application support, disaster recovery, backups, integrations, and helpdesk services for approximately 8,500 users. Services must be delivered continuously (24x7x365) for the contract term of two years, from 1 January 2026 to 31 December 2027.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Atkins£347.9kends (31 Dec 2027)

Details

What the buyer calls it
Support Hosting, Maintenance including developer days for CCIL
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Work starts
1 Jan 2026
Work ends
31 Dec 2027
Where
in London

Who the buyer named

The buyer published a contact address on this notice.

Dylan.White@networkrail.co.uk