What the buyer wrote
<strong>The Council is looking to procure a support contract for the following infrastructure elements:</strong> Cisco CPE (including Core Switching, ASA Firewalls, Wireless Controllers & Prime Management Appliances Ciena WDM Equipment F5 BigIP Load Balancers <em>Summary of maintenance and support Services being sought:</em> Incident Management Change Management Problem Management Third Party management Hardware Break Fix Maintenance Availability Reporting (where appropriate) Performance Reporting (for appropriate devices) Capacity Reporting (for appropriate devices)Reporting portal access Software Support and Maintenance of all management platforms Regular Service Review meetings & Repo…
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Awarded to
Details
- What the buyer calls it
- Support services for LAN Support Services
- How they are buying
- The buyer did not say
- Type
- services
- Work starts
- 31 Jul 2015
- Work ends
- 31 Mar 2018
- Kind of work
- Management consultancy
Who the buyer named
Simon Ip was the named contact on this notice.