Support the delivery of the Vulnerability Focus Report
What the buyer wrote
Ofwat requires specialist external expertise to support the delivery of our upcoming Focus Report on Vulnerable Customers. The scope of the work required includes - - Investigate how regulated markets, specifically those with a history of consumer problems, approach and deal with consumer vulnerability (and the concept of vulnerability). - Identify drivers of vulnerability within the water sector. - Consider already existing measures that could prove effective in mitigating vulnerability in the water sector. - Identify the most effective intervention tools and prepare the ground for proposing effective and evidence-based responses from the viewpoint of consumer policy. For further in…
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Awarded to
Details
- What the buyer calls it
- Support the delivery of the Vulnerability Focus Report
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 5 Oct 2015
- Work ends
- 29 Feb 2016
- Kind of work
- Cyber security, Research, evaluation and insight
Who the buyer named
Erica Williams was the named contact on this notice.