Sussex 111 Service - NHS 111 Clinical Assessment Service, Home Visiting Service and Out of Hours Service for Sussex

The seven* Sussex Clinical Commissioning Groups (CCGs), acting together under a Collaborative Commissioning Agreement, wish to procure a Service Provider for the NHS 111 Clinical Assessment Service, Home Visiting and Out of Hours Service for Sussex (See Note 1). Each year the NHS provides around 110 million urgent same day patient contacts, with around 85 million of these being urgent GP appointments and the remaining being though A&E or minor injury clinics. In Sussex the NHS 111 service takes around 363,000 calls a year, with 75% being taken out of hours (6.30pm-8am). Within the existing Kent, Medway Surrey and Sussex contract around 43% of the total calls taken are for Sussex. The Comm…

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