What the buyer wrote
Highways England's Customer Insight and Behaviour Change Group are seeking to set up a contract for the provision of expert services to deliver initial insight to inform our thinking about our future customers and how we might best engage with customers about the futures they expect and want.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- T0012 Understanding future customers
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- services
- Work starts
- 23 Nov 2020
- Work ends
- 31 Mar 2022
- Kind of work
- Research, evaluation and insight
Who the buyer named
The buyer published a contact address on this notice.