Tax Credits Customer Survey & Digital Renewals Evaluation 2015/16
What the buyer wrote
This will be bid for within the HMRC/DWP Reasearch Framework This research will analyse and report on tax credits customers’ experiences, attitudes and behaviours with particular focus on digital services. Findings will be used to build on our existing understanding of tax credits customers, helping HMRC to improve the customer experience, ensuring customers receive the tax credits they are entitled to.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Tax Credits Customer Survey & Digital Renewals Evaluation 2015/16
- How they are buying
- The buyer did not say
- Work starts
- 5 Jul 2015
- Work ends
- 28 Feb 2016
- Kind of work
- Research, evaluation and insight
Who the buyer named
Michelle Walker was the named contact on this notice.