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TC939 Provision of Telephony / Unified Communications

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What the buyer wrote

Manchester City Council's current telephony system becomes end of life in 2019. In addition, there is no upgrade path available for the existing platform that supports the organisation's approach to new ways of working and increased flexibility / agility and, as a result, there isn't a result a path which aligns to the ICT Strategy. In order to align the telephony solution to the ICT Strategy the Council is looking to procure a new, supported, secure and flexible telephony platform. In line with the ICT Strategy direction and principles to adopt a 'Cloud First' approach, the Council requires the new solution to be provided via a Software as a Service (SaaS) model. The new solution will enabl…

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Details

What the buyer calls it
TC939 Provision of Telephony / Unified Communications
How they are buying
Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
1 Mar 2019
Work ends
29 Feb 2024

Who the buyer named

Mrs Louise Causley was the named contact on this notice.

louise.causley@manchester.gov.uk