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TC939 Provision of Telephony / Unified Communications

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What the buyer wrote

Manchester City Council's current telephony system becomes end of life in 2019. In addition, there is no upgrade path available for the existing platform that supports the organisation's approach to new ways of working and increased flexibility / agility and, as a result, there isn't a result a path which aligns to the ICT Strategy. In order to align the telephony solution to the ICT Strategy the Council is looking to procure a new, supported,secure and flexible telephony platform. In line with the ICT Strategy direction and principles to adopt a 'CloudFirst' approach, the Council requires the new solution to be provided via a Software as a Service (SaaS) model.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

8x8 Voicenet£3.3mends (31 Mar 2025)

Details

What the buyer calls it
TC939 Provision of Telephony / Unified Communications
How they are buying
Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
Type
services
Work starts
30 Mar 2020
Work ends
31 Mar 2025

Who the buyer named

Mr Colin Butterworth was the named contact on this notice.

colin.butterworth@manchester.gov.uk