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Technical Support Services to the Implementation of Unified Communications

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What the buyer wrote

Environment Agency led a procurement for a pan-Defra Unified Communications platform and EA and Defra implemented the resulting solution. Implementation is reaching the end but there is a continuing need for telephony technical support to make a number of technical changes to the Defra IT network, work with the Unified Communications supplier to re-configure elements of the new system to address user issues, decommission the old telephony used across the Estate. Telephony technical support services are required to ensure the implementation proceeds to plan and IBM and the UC service provider's technical work is managed appropriately. Additional information: Please note that Defra procur…

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Awarded to

Visionist£108.5kends (15 Sep 2017)

Details

What the buyer calls it
Technical Support Services to the Implementation of Unified Communications
How they are buying
Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
18 Sep 2016
Work ends
15 Sep 2017

Who the buyer named

The buyer published a contact address on this notice.

al.dyson@environment-agency.gov.uk