Technology: Lot 1 - Business telephony and Contact centre; Lot 2 - CRM & Mobile
What the buyer wrote
CONTRACT AWARD NOTICE Note: Only Lot 1 was awarded. Lot 2 is to be re-tendered. THIS IS AN AWARD NOTICE - the tender process has concluded Hanover wishes to engage with suppliers of technology to support its business telephony, contact centre, customer relationship management and mobile working objectives. Hanover sees the relationship to be one for long term partnership working together to develop solutions to improve the services it offers to its current and future customers. This tender will be for the procurement of solutions across two lots: 1. Business Telephony & Contact Centre 2. Customer Relationship Management (CRM) & Mobile Working. Suppliers are able to bid for one or bo…
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Awarded to
Details
- What the buyer calls it
- Technology: Lot 1 - Business telephony and Contact centre; Lot 2 - CRM & Mobile
- How they are buying
- Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
- Type
- services
- Work starts
- 30 Sep 2017
- Work ends
- 30 Sep 2027
- Kind of work
- Software development
Who the buyer named
Angelina Matthews was the named contact on this notice.