What the buyer wrote
Hanover on Call (HOC) is seeking to upgrade its existing telecare monitoring system to achieve the following outcomes: • Alignment with Hanover's telephony and data centre infrastructure requirements as we relocate our office in 2018; • Providing modern ways of working in line with current industry standards with a greater level of automation for HOC agents and support team; • It future proofs the service to enable the service to expand to provide services to 3rd parties. The contract is for 3 years with the option to extend for one year plus one year. (Maximum of 5 year term) Additional information: The procurement documents are available for unrestricted and full direct access, …
Details
- What the buyer calls it
- Telecare Monitoring System (Software)
- How they are buying
- The buyer did not say
- Type
- services
- Work starts
- 20 Aug 2017
- Work ends
- 20 Aug 2020
- Kind of work
- Cloud, hosting and infrastructure
Who the buyer named
Darren Blundell was the named contact on this notice.