What the buyer wrote
To facilitate Sheffield Hallam University's telephone clearing system for Students, SHU has secured a three year contract to cover three academic years, commencing 17/18. This is contracted under the Crown Commercial Services Framework RM1045 Lot 4 - Network Services Framework. This is a hosted liberty cloud managed service to deliver inbound calls for July-Sept during 2017-2018, 2018-2019 and 2019-2020. A single "03" number will be provided and queued on the liberty platform within the providers' data centre.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Telephone Clearing System
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 30 Jun 2017
- Work ends
- 30 Jun 2020
Who the buyer named
Procurement Team was the named contact on this notice.