What the buyer wrote
The implementation of an EDRMS will be critical to supporting SBHA's strategy delivery. Ensuring that we have secure, up to date and accurate customer information will be a key foundation to service improvement. We aim to have a 'bubble' of information about our properties and residents that enables us to know our customers better. This bubble would be viewed from different perspectives including users', tenants' and suppliers', who could all 'punch in' to the bubble and view the data from their own point of view. This is often referred to as a 360° view of the customer. With an agile workforce who have full remote access to customer records 'any place, anytime, anywhere', SB…
Details
- What the buyer calls it
- Tender for EDRMS
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Work starts
- 1 Feb 2019
- Work ends
- 31 Jan 2022
- Kind of work
- Technology and digital
Who the buyer named
Martin Man was the named contact on this notice.