Tender for the Provision of Customer Contact Centre Managed Service
Arriva UK Trains Limitedservices
What the buyer wrote
Tender is being conducted for the provision of a customer contact centre-managed service for Train Operating Companies (TOCs) Chiltern and Grand Central. This will include providing agents to assist our customers with telesales, web support, passenger assistance, NRE transfer, emails, and refunds. (Retail or Transport experience is required).
Details
- What the buyer calls it
- Tender for the Provision of Customer Contact Centre Managed Service
- How they are buying
- Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
- Type
- services
Who the buyer named
Maeve MOLLOY was the named contact on this notice.