What the buyer wrote
We are inviting quotations to develop a text mining tool which allows us to automatically identify those comments where the experience captured is of such severity that they should be immediately flagged for review or further action. We will provide a data set of approximately 30,000 - 40,000 patient experience comments captured from 2014-2016 from our Share Your Experience website. These are coded for severity with about 300 flagged as serious. Similarly we have 22,000 comments from NHS choices for 2014-15 of which about 100 are flagged. The severe comments are associated with organizations (mostly acute hospitals) and also coded for sentiment. We continued to collect this data after 201…
Details
- What the buyer calls it
- Text Severity
- How they are buying
- Quotes from a few suppliersThe buyer approached a small number directly rather than advertising it.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 2 Feb 2018
- Work ends
- 30 Mar 2018
Who the buyer named
Commerical and Contracts was the named contact on this notice.