The Department for Work and Pensions: Secure Card Payment Services Procurement
What the buyer wrote
The Department for Work and Pensions (DWP) is responsible for administering welfare, pensions, and child maintenance policy in the UK, serving around 20 million claimants. The new SCPS Contract is required to ensure continuing capability for the DWP to receive customer payments in a PCI DSS compliant manner and provide all Outbound Telephone calls for the DWP. The current DWP provision allows business groups to receive customer payments in a Payment Card Industry Data Security Standard (PCI DSS) compliant manner, including an Interactive Voice Recognition (IVR) capability to facilitate payments. The DWP service and SCPS contract currently supports approximately 9,000 agents. The current SCP…
Details
- What the buyer calls it
- The Department for Work and Pensions: Secure Card Payment Services Procurement
- How they are buying
- Advertised, shortlist firstSuppliers applied to be considered, and the buyer picked who went on to bid.
- Type
- services
- Kind of work
- Technology and digital
Who the buyer named
Short Messaging Services (SMS) was the named contact on this notice.