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The Provision of a Customer Relationship Management System

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What the buyer wrote

Sefton Council is seeking to procure a Customer Relationship management system to replace its currentsystem. The proposed period of contract is 1/11/2019 to 31/10/2024 plus 2 x 1 year optional periods. As part of the Council's Framework for Change programme, the Council is seeking to create significant improvements in its digital presence in order to drive transformational change in the way that it engages with communities, local businesses, visitors, potential investors and employees. This forms part of the redesign of the current technology landscape so that key strategic outcomes are achieved. The Council's approach is to enable web based transactions that interface with the Council's b…

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Awarded to

Firmstep£210kends (31 Dec 2024)

Details

What the buyer calls it
The Provision of a Customer Relationship Management System
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
goods
Suitable for small firms
The buyer says yes. What that is worth
Work starts
1 Nov 2019
Work ends
31 Dec 2024

Who the buyer named

Mrs Jane Taylor was the named contact on this notice.

jane.taylor1@sefton.gov.uk