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The Provision of a Customer Relationship Managment Solution and Associated Services

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What the buyer wrote

The Council is inviting tenders for a single Contractor for the provision of a Customer Relationship Management System, Training and Implementation, System Support & Maintenance and on-going Development of the System and on a non-exclusive basis, as called off, additional functionality that maybe required over the term of (“the Contract”). This opportunity is not broken into Lots as the requirement is for single sign on solution and associated services only. The Contract is for an initial term of four (4) years with the option to extend for a further six (6) years in two(2) year periods Expected commencement date is 1st October 2015, with a go live date of no later than the 1st Janua…

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Awarded to

Firmstep Ltd£1.4mends (31 Dec 2020)

Details

What the buyer calls it
The Provision of a Customer Relationship Managment Solution and Associated Services
How they are buying
The buyer did not say
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
30 Sep 2015
Work ends
31 Dec 2020

Who the buyer named

Amina Laher was the named contact on this notice.

amina.laher@leicester.gov.uk