What the buyer wrote
Your Homes Newcastle wishes to procure a competent provider to supply an automated, cloud-based, contact solution that operates independently across various systems, for both Your Homes Newcastle and, Leazes Homes Limited. We are seeking relevant, complete tenders for the provision of a specialist solution to enable us to establish effective Customer contact on behalf of both Your Homes Newcastle and Leazes Homes. The required solution should intelligently interpret data and signpost the Customer call to the appropriate service area. Additional information: Project ID Reference: DN315798 - In order to download and view all tender documents you have to be registered with the NEPO 'Pro-Con…
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Awarded to
Details
- What the buyer calls it
- The Provision of an Automated Contact Solution
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- goods
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 31 Mar 2018
- Work ends
- 31 Jul 2023
Who the buyer named
Cathy Weaver was the named contact on this notice.