The provision of FCR Transformation technology
What the buyer wrote
The provision of Force Control Transformation technology for Northamptonshire Police. The procurement was intended to deliver a robust, scalable, and future-ready technology ecosystem that improves citizen experience and operational efficiency. Following premarket engagement, the authority considered our requirements and how these can be best met. This tender covered the below capabilities: -Contact centre -Capture and analysis -Workforce Management -CRM -Integration platform (option) Please note that these capabilities include wider functionality and encompass some of the original 9 capabilities detailed at PME. The authority intends to award one contract to a Prime supplier who can either …
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Awarded to
Details
- What the buyer calls it
- The provision of FCR Transformation technology
- How they are buying
- Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
- Work starts
- 19 Oct 2026
- Work ends
- 19 Oct 2031
- Where
- in the East Midlands
- Kind of work
- Software development, Management consultancy
Who the buyer named
The buyer published a contact address on this notice.