The provision of HR/ER advice and guidance, legally compliant HR/ER policy updating,

Post Office Ltd requires the provision of access to Human Resources Advice and guidance, an on-line advisory service hosted on behalf of Post Office Ltd which shall be accessible by managers and employees via Post Office Ltds' intranet. The service should include: The provision of a telephone advice line and related case/call management services to users of Advice and Guidance. The provision of manager only access to case viewer; secure online document and case note storage The provision of a Policy Website providing on line guidance and hosting model template letters and documents for line managers to use to progress ER cases to conclusion using Post Office principles. The provision …

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