The Provision of Qualitative Customer Experience.
What the buyer wrote
The FSCS are seeking an agency to deliver qualitative research to help us determine how we can improve the FSCS customer experience and whether we are using the right measures to evaluate customer satisfaction and customer trust.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- The Provision of Qualitative Customer Experience.
- How they are buying
- The buyer did not say
- Type
- services
- Work starts
- 11 Oct 2015
- Work ends
- 31 Dec 2015
- Kind of work
- Research, evaluation and insight
Who the buyer named
The buyer published a contact address on this notice.