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The Crier

Provision of Tenant Satisfaction Surveys

Caerphilly County Borough CouncilWalesservicesbelow threshold
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What the buyer wrote

Caerphilly Homes has appointed a suitably qualified and experienced consultant to undertake 2 tenant satisfaction surveys based on the STAR model developed by HouseMark (using the 12 core questions required by Welsh Government) plus additional supplementary questions specific to Caerphilly Homes. In addition 6 mini surveys are also required to be undertaken to gauge satisfaction on specific topics as decided by Caerphilly Homes. 3 in 12 month period after each main survey.

Bid for this and lost? There is a short window in which the decision can be questioned.

Details

What the buyer calls it
Provision of Tenant Satisfaction Surveys
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Work starts
3 Sep 2025
Work ends
31 Aug 2027
Where
in Wales

Who the buyer named

The buyer published a contact address on this notice. Questions closed on 17 Jun 2025, 12:00 BST.

jonessl@caerphilly.gvo.uk