Third Line IT Infrastructure Support and Network Operations Centre Services
What the buyer wrote
The primary objectives of this tender are to: • Secure a reliable third line infrastructure support partner that augments our internal IT team for escalations, complex incidents and specialist advice. • Replace our existing Network Operations Centre (NOC) function for proactive monitoring, alerting and patch management of our server estate. • Establish meaningful, contractually backed response times for monitoring alerts and incident notification. • Provide our internal team with visibility into the monitoring and management tooling used to deliver the service. • Ensure consistent coverage of our current and future technology stack, including legacy and specialist tooling. • Deliver active, …
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Details
- What the buyer calls it
- Third Line IT Infrastructure Support and Network Operations Centre Services
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Where
- in the South East
Who the buyer named
The buyer published a contact address on this notice.