What the buyer wrote
LNER is committed to not only revolutionising how we deliver rail services but also enriching the end-to-end travel experience for our customers. Recognising the evolving needs of travellers, we aim to integrate relevant travel essentials at every stage of the journey, ensuring it feels effortless and tailored to individual needs. LNER is exploring a new Ticket Protection product to give customers greater flexibility and confidence when booking rail journeys. For a small fee, passengers would be able to protect their ticket purchase and claim a refund if they are unable to travel due to eligible, unforeseen events. Project Overview The goal is to offer a simple, customer-friendly add-on duri…
Details
- What the buyer calls it
- Ticket Protection
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
Who the buyer named
The buyer published a contact address on this notice. Questions closed on 4 Dec 2025, 15:00 GMT.