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The Crier

Ticket Vending Machines (Retail Systems)

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What the buyer wrote

Chiltern owns and operates 80 Ticket Vending Machines (TVMs) across the stations it operates. This direct award agreement is with the existing supplier who built, installed and maintained the TVMs, and is for the continued maintenance only of the existing TVMs. In addition to the existing service level agreements, which we intend to keep as is, a number of additional requirements have been proposed.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Flowbird Transport Limited£2.9mends (1 Dec 2029)

Details

What the buyer calls it
Ticket Vending Machines (Retail Systems)
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Work starts
1 Dec 2025
Work ends
1 Dec 2029
Where
in the North East

Who the buyer named

Ian Norman was the named contact on this notice.

ian.norman@chilternrailways.co.uk