What the buyer wrote
THG is committed to providing high quality, customer focussed, services and developing both new services and accommodation to meet the needs of both existing and future customers. We would like to commission an independent Customer Satisfaction Survey, under STAR methodology, that will provide us with information about our customers and their views. In particular this survey will seek to include those customers who do not access our services and who are not currently being surveyed through monthly satisfaction tracking.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Together Housing Group STAR Survey
- How they are buying
- The buyer did not say
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 31 May 2015
- Work ends
- 13 Jul 2016
- Kind of work
- Research, evaluation and insight
Who the buyer named
Procurement Team was the named contact on this notice.