What the buyer wrote
The contract will cover postal services for the following outbound TV Licensing (TVL) mail:- - Renewal and Retention Campaigns - New Sales Campaigns - Customer Service Activity. These mailings play a key part in assisting the BBC to manage the collection and administration of licence fee revenue. Around 40% of TVL letters are sent to unlicensed addresses as part of ongoing enforcement programmes. TVL also issues letters to customers as payment reminders, notifications of missed direct debits or for customer service activity (for example confirmation of change of circumstances). Although significant progress has been made in reducing the reliance on postal mail as a communications channel, it…
Details
- What the buyer calls it
- TV Licensing Postal Services
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Work starts
- 31 Mar 2017
- Work ends
- 31 Mar 2022
- Kind of work
- Logistics, courier and distribution
Who the buyer named
Maria Larkin was the named contact on this notice.