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The Crier

UK_446 - EOL AI Customer Chat Bot

British Council(the)Londongoodsabove threshold
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What the buyer wrote

British Council is looking to award to contract to an expert service provided with already tried and tested AI powered Chat bot to support with customer journey on its English Online website.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Awtg Limited£169kends (6 Mar 2026)

Details

What the buyer calls it
UK_446 - EOL AI Customer Chat Bot
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
goods
Work starts
5 Sep 2025
Work ends
6 Mar 2026
Where
in London

Who the buyer named

Charlotte Morris was the named contact on this notice. Questions closed on 28 Jun 2025, 00:59 BST.

Charlotte.Morris@britishcouncil.org