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Understanding our customers: Qualitative call-off contract

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What the buyer wrote

Assignment under the Market Research MR130001 Agreement Contract. To meet an increasing demand for external research that is needed to support HMRC business decisions, the Behavioural Customer & Insight (BCI)Team set up a Quantitative call-off contract in March 2011 to fulfil the need for undertaking urgent small and medium sized projects with quick turnarounds. This contract expires at the end of July 2016. We are seeking to re-tender this contract through the Market Research MR130001 Framework, Lot 3: Develop and Test Concepts for Communication Products and Services and anticipate this call-off contract will last for two years with the option of extending it by a further two years. Th…

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Awarded to

Ipsos MORIends (31 Jul 2018)

Details

What the buyer calls it
Understanding our customers: Qualitative call-off contract
How they are buying
The buyer did not say
Suitable for small firms
The buyer says yes. What that is worth
Work starts
12 Sep 2016
Work ends
31 Jul 2018

Who the buyer named

Michelle Walker was the named contact on this notice.

michelle.walker@hmrc.gsi.gov.uk